Q. Finding a Good Local Test Prep Center

A. The best brands aren't always the ones that are the most familiar, and that's definitely true when you're getting ready to sign up for an SAT class or private tutoring. Kaplan and Princeton Review are the dominant players in the industry, but while they often have terrific materials, these test prep giants frequently do not have the most qualified or highest paid instructors. In many markets, local firms have become successful by using more skilled instructors and forging relationships with area high schools. In some but not all cases, these local test prep centers are also able to charge prices significantly below those of the national brands. While premium group SAT classes may only be available in larger markets, almost all cities have local one-on-one tutors who work independently and work primarily with clients who have been recommended to them by past customers. These tutors often won't work for national firms because the salaries are too low and they prefer the freedom of setting their own prices and schedules. But how do you know whether to trust a local test prep center or private tutor? Here are some key questions to ask:

• How long has the firm been in business?

• Who is the actual instructor who will be teaching your child? What is his or her background? What were his or her scores on the SAT? Beware of firms that talk about their instructors generally but won't tell you about individual backgrounds.

• Is the firm listed or, better yet, recommended by local high schools? Can you talk to a guidance counselor about the firm?

• What do former clients have to say?

• Are real exams used in class? Real exams are more accurate and better help students prepare for the exams.

• Take guarantees with a big grain of salt - while they could potentially save you money, they won't help you determine which firms do a better job.

• For classes, how big is the class? Eight students or fewer is ideal.

• What if students miss a class? Are there ways, such as videos or sitting in on other classes, to make up the missed lessons?

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